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- I’m having an issue with the auto leveling feature of my Big Foot system. Coach is going on 10 months old. I arrive at my camping spot and touch auto-level and the nose drops way down and then it goes into leveling mode. When its done it is not level. Last night, the right rear jack didn’t even extend all the way. I had to level the rig manually.
I had this situation start shortly after the install of my air hitch which does allow the nose of the trailer to move up and down a good bit with dips in the road and sometimes the uneven surface between a bridge and the highway. So it seems I read of this this situation upsetting the sensor.
The last time this happened I called Rick and Big Foot and he said I need a new leveling sensor and send me a new one. In our conversation I mentioned the above situation but he didn’t really comment about the air hitch contributing to the situation.
I installed the new sensor and programmed it and have had no problem after several trips until last night. So do I have another bad sensor or does the above situation upset the sensor? Doesn’t seem it would due to the simple fact that the sensor is shipped with no instructions or guidelines about not shaking it or turning it upside or letting it settle 24 hours, etc.
This is so annoying sense the Big Foot is a huge time saver and convenience especially when its in the 40’s with 20mph winds and a misty rain!
I will call Rick on Monday but in the meantime if anyone has any insight to this problem, please chime in. Thanks, PhillipPosted: 2:47 PM – Jan 01, 2015I don’t see how the air hitch could affect the Big Foot system. I’m inclined as you, that it’s in the sensor or control panel.Lillyputz
Posted: 3:14 PM – Jan 01, 2015Phillip … Have you gone through the programming process with a 3 or 4 ft level? I had the same problem with mine, talked to BigFoot Tech Jim Armstrong [real nice guy 269-503-3783] he walked me through the whole process with the new front sensor…..Hope this helps……RichPosted: 3:19 PM – Jan 01, 2015You might try getting it level and then reprogramming it. I believe you can get the instructions to do that from the Bigfoot website http://thebigfootleveler.com/.Posted: 6:47 PM – Jan 01, 2015Thanks for the responses. Upon receiving and installing the new sensor, I did the reprogram with a 4 foot carpenters level and had no problems on the several trips since the new sensor install…..until last night.
Last night, I did not reprogrammed it and will not do so until I get home.
Lets say that fixes it…..what is causing it to loose its program? The house batteries stay fully charged and I’m always connected to shore power prior to leveling.
I can’t imagine having another bad sensor. I never had this issue in the two years I had the Cameo with the Big Foot. I hate to think that it is going to be unpredictable and reliable. I sure hope not. PhillipPosted: 7:16 PM – Jan 01, 2015Phillip,I was having similar problems and had updated to the .b version of the sensor without much success. After talking to Rick @ June, he stated that they had another upgrade to the .c version of the sensor. After I installed and reprogrammed that sensor, I have had no more problems. As was stated above, the guys at Quadra have been great to work with.
Mark
Posted: 9:11 PM – Jan 01, 2015Philip, I have had problems as well. A new sensor solved most of them, but I probably should get in touch with Bigfoot again. I realized that it was the worst when there was rough road prior to entering my destination. The sensor gets shaken and takes a while to settle. Was that the case at your last stop?Hopefully, you get a good solution.
Cliff
Posted: 12:34 AM – Jan 02, 2015Hi Phillip, I had the same situation with the rear jacks not extending intermittently, I ran new heavier ground wires from each jack pump to a new ground on the frame, no problems since.
Cheers,
DennyPosted: 7:13 AM – Jan 02, 2015vanislander wrote:Hi Phillip, I had the same situation with the rear jacks not extending intermittently, I ran new heavier ground wires from each jack pump to a new ground on the frame, no problems since.
Cheers,
DennyThanks for the input. I think the situation with the rear jack in the case this weekend was the fact that the nose was so far down so the rear jack simply did not touch the ground. I have never had any issues with the rear jacks on either the Cameo or the LS.
I will definitely keep this in mind for the future. PhillipPosted: 7:19 AM – Jan 02, 2015papacliff wrote:Philip, I have had problems as well. A new sensor solved most of them, but I probably should get in touch with Bigfoot again. I realized that it was the worst when there was rough road prior to entering my destination. The sensor gets shaken and takes a while to settle. Was that the case at your last stop?Hopefully, you get a good solution.
Cliff
My issue has happened twice – once prior before the new sensor and then once after about 3 trips with the new sensor. The first time it happened it was after going over a bridge in the area that has a series of awful dips in it. The dips created a series of full travel in the air bag travel of the Trailer Saver hitch. I didn’t hit anything that extreme on the way to my destination this time.
If the Big Foot is that sensitive to motion, then I can imagine I’ll have this issue often with the air hitch. PhillipPosted: 7:30 AM – Jan 02, 2015I have Level Up on my Cyclone. The “brain” sometimes crashes. Last time I cut power and that reset it. I also use blocks under all 6 legs. There have been some sites that we so unlevel that even fully extended the legs either couldn’t touch the ground or the coach was still unlevel when the legs were fully extended.The more “stuff” that goes on these coaches, the more “stuff” there is to fail.
Posted: 5:34 PM – Jan 02, 2015Philip,
All of the posts are great information and both Rick and Jim at Big Foot have offered exceptional assistance. I recently replaced our sensor with Jim’s assistance and hopefully it is the more recent ‘c’ model. Does anyone know how to determine the model of the sensor? With the replacement sensor installed Jim Armstrong and I went though a number of tests and everything appeared to function correctly. If another update is needed that would be great to know in advance.
ChuckPosted: 6:46 PM – Jan 02, 2015I most likely will not contact Big Boot until the 8th or 9th. I will update the post once I’ve talked to them. I did go out today and simply turn on the panel and push the arrow up button 10 times and the arrow down button 10 times to set the unit into zero calibration and then selected “no rear sensor”, then enter. That should have reprogrammed the unit unless it is “broken”. I will find out on Sunday afternoon when arrive home. PhillipPosted: 2:02 PM – Jan 04, 2015Yesterdays reprogram of the panel made no difference on my 1 hour return trip home today. Hit AUTO and nose went way down before I aborted the function. Calling Big Foot on Monday morning. PhillipPosted: 8:32 AM – Jan 05, 2015Just got off the phone with Jim Armstrong at Big Foot. Needless to say, very nice and very interested in my issue and getting it solved. He said that there are 2 others they are working through this issue with.
While he says it is possible that the sensor is getting “shook-up” during travel, he does NOT blame the air hitch. His suggestion at this point it to unplug the sensor an hour or so, plug it back in, re-level and calibrate. Then prior to travel, unplug the wiring harness to the sensor and then plug it back in upon arrival. This kills the power to the sensor and it does not register anything with no power. He said that others that are doing this are no longer having an issue. I will try that and see how it goes.
Of course, he told me to call him back if this does not solve the issue. Can’t ask for anything more than that!
If unplugging the sensor resolves this situation it would be nice to put a kill switch on the Big Foot panel to I don’t have to get in the front compartment.
I will update the post as I have results to post. Thanks, PhillipPosted: 10:32 AM – Jan 05, 2015Phillip….The latest version of the front sensor has a “C” as the last letter of the serial number. The other thing is that you shouldn’t have to disconnect the power for the system to work right. Either there is some flaw in the system or something else is going on. I have the “C” sensor on mine and the last time I used my 36FW it worked fine…In hibernation for the winter right now…I did have the same issue with the leveling until I installed the “C” unit from the “A” unit……RichPosted: 11:14 AM – Jan 05, 2015subframe wrote:Phillip….The latest version of the front sensor has a “C” as the last letter of the serial number. The other thing is that you shouldn’t have to disconnect the power for the system to work right. Either there is some flaw in the system or something else is going on. I have the “C” sensor on mine and the last time I used my 36FW it worked fine…In hibernation for the winter right now…I did have the same issue with the leveling until I installed the “C” unit from the “A” unit……RichI did mention to him about a later model/update over what I was sent a few months ago. He said that there wasn’t one. I don’t know if I have the “C” sensor or not but will look late this week. If in fact I do not have that model I will call back and discuss this as an option. Would be nice for it to just work every time without any additional steps. Thank, Phillip
Posted: 1:11 PM – Jan 05, 2015Pure speculation follows.If unplugging works, a kill switch should work equally well. Neither should be considered more than an interim solution until mfg can find out what is really going on.
The fact that it worked at one point after upgrade, then stopped working every time you use it suggests that the brain has lost the stored calibration memory. If it intermittently levels and at other times does not suggest such memory loss. In the first situation, the recommended un plus, wait, plug back in, recalibrate, a d keep unplugged when traveling makes sense. If the latter, simply unplugging when traveling should be all that is needed, i.e., no recalibration because it is still in memory.
Calibration does a few things, but primarily compensates fir a leak than perfectly mounted level sensor. That sensor mount “level-ness” is a function of how level the housing is mounted but also how level the sensor is mounted within the circuit board.
Could it be that those few that have the same troubled have mountings that are far from level, and this require extreme calibration values, and those extremes are overtaxed by residual motion from recent dips?
Maybe that is some of the logic behind ensuring that you are in a nose high position before initiating auto level. If that us the case, you might try putting the 5er into a sharper nose high position than you usually do, especially after a few dips.
May not be worth the extra experiments, but I am sure that Bigfoot would appreciate your trouble shooting.
Posted: 1:47 PM – Jan 05, 2015I had some extra time before my trek to the airport so I stopped by the RV to see if I indeed have the latest “C” sensor. I do! I’m hoping to catch Jim again soon to run all this past him. I agree I should not have to be forcing the system to work. Thanks. PhillipPosted: 4:50 PM – Jan 05, 2015Our 2013 37ik is doing the same thingB.W.Gentry
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