Norcold ref high temp sensor

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  • #32214
    CLOC-AdminCLOC-Admin
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        arrowhead
        Well it happen the high temp sensor shut down my Norcold — and it happen on a Sat night.I was in Pigeon Forge TN at the time.Luckly I located a mobile tech and for only an additional emergency$125 fee he wold reset the ref.Upon arrival the tech stated he had reset a number of Norcolds.Soon I realized the tech wasnt as proficent as he had claimed — he really botched the process.Anyway what I did notice he had a reset instruction sheet from Norcold.Recently I attempted to contact Norcold to request a copy –Norcold has yet to return my call.Several questions come to mind:1] has anyone experienced a high temp shut down as Im attemping to understand how often this will occur2]does anyone have a copy of Norcolds reset procedure sheet.Nope I still havent a clue what caused the high temp or why the sensor shut down the ref.

        Posted: 10:29 AM – Sep 29, 2013
        Traveler

        I found this one, hope it’s what you are looking for.

        http://www.rvtechlibrary.com/appliances/noco_new.pdf


        Posted: 10:31 AM – Sep 29, 2013
        Traveler

        Posted: 11:20 AM – Sep 29, 2013
        arrowhead
        Traveler. Thanks for the info. I do have a question.Have you ever requested specific info from the techs that are listed on the rv library? I believe they charge a fee so just wasnt sure how well it works.

        Posted: 12:05 PM – Sep 29, 2013
        falconhunter
        Here is something from another forum so I dont know how true it is.
        Chip

        Hello

        Let me say first I’m a tech and have been trying to get the complete info about what is going on with if the temperature monitor is resetable or not. I know some people have had to wait on hold for a long time so I called at 8am on the dot this morning and didn’t have to wait. I talked to her for about 20 min but here is the jist of that part of the conversation.

        ME: So the new sensor shuts the unit completely off?
        SR: Yes, on a 1200 the unit will look like a completely dead box, no operation and not lights on the front display. On 1210 units and 1200 units that have a newer controller the unit will have no operation but a LI oP code will show on the front display.

        ME: If the sensor shuts down the unit can it be reset?
        SR: No.

        ME: So the cooling unit will have to be replaced?
        SR: Maybe. It will have to be taken to a tech so they can do some diagnostics. The tech will check to see if the monitor failed OR if the cooling unit is in fact bad.

        ME: So if the monitor is bad the tech can replace it and the cooling unit will NOT be replaced?
        SR: Yes, that is correct. The tech will diagnose the problem and if the cooling unit is found to be bad it will have to be replaced, if the monitor is bad it will be replaced.

        ME: So the monitors can be purchased seprate from a cooling unit?
        SR: Yes, by approved service centers, like the ones performing the recall.

        ME: I read on-line that if the temp sensor shuts down the unit the only fix was to replace the cooling unit?
        SR: If the monitor shuts down the unit a tech will have to check the monitor AND the cooling unit, then replace what ever has failed.


        Posted: 12:24 PM – Sep 29, 2013
        Traveler
        arrowhead wrote:Traveler. Thanks for the info. I do have a question.Have you ever requested specific info from the techs that are listed on the rv library? I believe they charge a fee so just wasnt sure how well it works.

        I’ve not requested any help myself. Did you get it working?


        Posted: 9:04 PM – Sep 30, 2013
        SaskRiverRat
        Li – oP flashing on the fridge inside. This is what I did, went outside to remove access door to back of fridge, found the black box with a red LED that was on, remove the 12v in power to the high temperature sensor control unit, and then use a magnet on a stick (pick-up magnet). Place the magnet next to the LED slide the magnet from right to left and you should hear a clicking sound from the control unit. Reinstall the 12v power supply to the control unit and the red LED should go out and the failure code on the fridge inside should disappear. The fridge should now be working,
        Before doing this you should be checking that everything looks ok and there are no signs of high heat damage, if you do see signs of this take it to a professional.
        I will try to add a picture of the switch (box with LED)
        Al G

        Image no longer available. Deleted by ImageShack – Please Repost Image with new method if possible


        Posted: 8:57 AM – Oct 01, 2013
        Jpcovert1
        Quick fix for a BIG problem. How did you get that little gem of knowledge?

        Posted: 9:44 AM – Oct 01, 2013
        SaskRiverRat
        Jpcovert1 wrote:Quick fix for a BIG problem. How did you get that little gem of knowledge?

        Did a lot of internet searching, and a very understanding dealer that was 4 hours away. Before i found that fix i used a temporary fix by joining the 12v in and the 12v out with a standard blade fuse, but not recommended, as if there is a problem with the fridge it has the potential to burn the coach down as it bypasses the safety device of the high limit switch.

        The magnet is the way to go as it resets the switch and leaves the safety device is still functional.

        Al G


        Posted: 8:27 PM – Oct 01, 2013
        drillking
        That is great information! Thanks for sharing that. This happened in our old RV and I ended up buying a new frig.

        Posted: 9:15 PM – Oct 01, 2013
        Comeupwithsomething

        Does this come on newer units? I don’t recall seeing it, but will go looking in the daylight. We have a 2008 Cameo and a Norcold model 1095.

        Drillking, what year was your previous rig/fridge.

        SaskRiverRat, this would be a great addition to our “How To” library.


        Posted: 7:45 AM – Oct 02, 2013
        SaskRiverRat
        This may only work on the 1210 series of fridges that have been upgraded to the Limit Switch with an LED?
        our unit is 2011 37RESLS.

        Posted: 9:11 PM – Oct 11, 2013
        sheff69
        SaskRiverRat wrote:Li – oP flashing on the fridge inside. This is what I did, went outside to remove access door to back of fridge, found the black box with a red LED that was on, remove the 12v in power to the high temperature sensor control unit, and then use a magnet on a stick (pick-up magnet). Place the magnet next to the LED slide the magnet from right to left and you should hear a clicking sound from the control unit. Reinstall the 12v power supply to the control unit and the red LED should go out and the failure code on the fridge inside should disappear. The fridge should now be working,
        Before doing this you should be checking that everything looks ok and there are no signs of high heat damage, if you do see signs of this take it to a professional.
        I will try to add a picture of the switch (box with LED)
        Al G

        This exact same thing happened to me yesterday. Pulled in to a campground. Found fridge inoperative with the Li-oP flashing. Called in an RV Tech.
        He said the high temp sensor has blown. Whats that?
        He said there were two recalls on the Norcold involving new sensors.
        1. The first was the cracking tubes that start an ammonia leak and hydrogen fire.
        2. The second was a problem where the flame expands outside of the fire box, and sets the sidewall of the trailer, MH on fire. He said this latter occurs when people don’t clean or have serviced the burner tube assy. The fire tries to light, doesn’t for a while but it keeps feeding fuel to the burner, and then you get a whoosh! The burning gas expands outside the burner box, and can ignite inflammable stuff out there.

        Norcold’s fix for the second is to install a high temp sensor out in the fridge compartment, that if it sees high temp outside the burner box, will shut off the gas. That sensor is the one that is failing.
        He said he’s seen over a hundred of the recalls fail.
        I said what do you do? He said I put a 10A fuse in and keep on going. If you have the fridge serviced correctly, and clean out all the rust flakes and debris in the burner area. you’ll never get that temporary lack of ignition and won’t have a problem. He said he has an RV himself, and would never install one of the high temp sensors.
        I asked about the resetting, and he said he’s tried to reset everyone he’s been involved with, but got success only on a couple of them. He admitted he might not have the right technique, or a strong enough magnet.

        He was a real nice guy to talk to.

        Sheff

        B.W.Gentry
        Owner/Admin
        2007 Carri-Lite XTRM5
        Breckenridge, TX

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      • #42390
        TKTK
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          Hello all.  New to the forum on our 1st Carriage.  2009 MAX 1. Hope I can tag on to an older thread like this one and it gets thru. (1st time forum use as well)

          Purchased our unit last summer and found previous owner was, shall we say, less than straight forward.  The most costly and inconvenient has to do with the Norcold 1210 model fridge.  Will not ‘start up’ either electric or lp.  After an hour or so front control panel starts beeping with a red flashing light and na RE code. Found a tech who told me both the control board and cooling unit bad.  Seemed very knowledgeable and helpful, no reason to doubt him.  His lot had several big rigs in for various work.

          He talked about the ‘inherent’ problem of refrig in a slide out.  Veeery difficult to get enough ventilation with side vents vs rooftop.   $4k for a new fridge is highly disappointing but he talked about a new after market non-Norcold cooling unit out of some place in Shipshewana, Ind.  He has not installed one but was impressed after conversation with the mfg and it has a 2 yr warranty.  Norcold has none.

          So, any experience with new cooling units by anyone?  Any input and/or advice.  Replacement will be in $2.5k range so less but still a good whack of money.

           

          Thanks in advance,

          Tom

          #42563
          moo2613moo2613
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            I put one of those cooling units in about 4 years ago.  I did it by myself and had never done anything like that before.  Fairly easy with the supplied directions.  It was not an exact match for the chimney assembly, but a very minor adjustment and things fit.  It has worked flawlessly since and we never shut our fridge off.  Sometimes I think it doesn’t cool as good as the original, but if I leave the eggs on the top shelf, they will freeze so I guess it works just fine.

            I also added an external fan system that I believe was sold by the same place.  It mounts on the back of the fridge unit and turns on and off as needed.  It also has a small control board / remote to adjust it, but I have never had to play with it.

            #42578
            TKTK
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              Thanks moo, that is promising info.

              Was the replacement unit from Norcold or after market?  Any contact info?   And if from Norcold was there a warranty with it … or maybe only if installed by a certified tech?

              Tom

              #42622
              JohnD222JohnD222
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                TX,

                 

                Several folks have installed double wide “counter depth” Samsung and Whirlpool french door refrigerators with great success – at nowhere near the cost including an inverter and batteries.  May  not work so well if you plan on boondocking without solar or a generator.

                JohnD222
                Based in Florida except summer
                2013 36FWS Lifestyle (our great 2010 Cameo 36FWS has happy owners)

                #42661
                moo2613moo2613
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                  Here is the receipt for my unit.  The ARP is the cooling fan.

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                  #42663
                  TKTK
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                    Thanks so much for this info.  That is a huge difference in cost and gives me an option.  We will spend the ‘saved’ money wisely. :)

                     

                    #42664
                    TKTK
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                      Should have added this to the jsut sent reply.

                      We are going to  look into the residential option.  Tech had told me it was not a sizable difference in cost to go residential vs new cooling unit.  He was prolly including labor to cost to custom fit and re -trim it.  Plus I seem to recall him talking about a heavier gauge cable (read labor) to carry the larger load of the inverter/batteries.  We do have a a generator though so need a few more details on this option.

                      Thanks for the input.

                      Tom

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