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- CLOC-AdminThis morning we were all set to leave. Had everything put away, dogs in the truck. Raised the rear rams, shut off when fully retracted. Went to other side of trailer to check rear ram was up all the way. Got back to the control panel and the lights were off. Thought it had just turned off, but when I tried to power it back up, NOTHING. Could not get any lights to come on the panel and no indication it was on. Called Quadra, talked to tech, and we tried a couple of trouble-shooting scenario’s to no avail. Was going to walk me through jumping/hot wiring to raise and lower trailer but I opted to wait until Monday and talk to someone else. It appears we’re going to have to have some parts sent to us. I didn’t want to move from our current location and have to mess with jumping/hot wiring the rams to unhook and hookup. I’m hoping its just the control panel box and be an easy replacement.
Has anyone else experienced this???
B.W.
Posted: 9:28 AM – Jun 09, 2013Sorry I can’t help you B.W., but I’m sorry to read about all the problems with the Big Foot levelers. In two years we not had a problems, only a few questions that the factory has been great to help with.Our keyless system stopped working and found it was a bad ground wire, might be something to check on the Big Foot.
Good luck and keep us posted on the fix.
Posted: 9:35 AM – Jun 09, 2013Have you tried resetting the unit by taking the battery cable off for a few minutes then re-hooking it up? It’s worth a try if you haven’t already tried it. Make sure you are unhooked from shore power and turn the main disconnect off before you unhook the cable. Unhooking the cable disables anything that might bypass the disconnect.Chip
Posted: 10:46 AM – Jun 09, 2013Man I think I’ll save some money and keep leveling the old fashioned way. Bet it takes me 15 mins. longer but I save a lot of money and when I’m ready to go I can I do not have to call a company and ask how to get their system to work. And to think I was really interested in the purchase of one of these.Posted: 11:04 AM – Jun 09, 2013BWOn our last trip of the season last year, I raised the rear jacks so that I could grease the shackles. When complete, I could not lower the left rear jack. The rig was in front of our house, and we had to move it. We spoke to Bigfoot and used jumper cables to the trucks battery to jump one of the solenoids which retracted the jack. There are two solenoids, one to raise and the other to lower. When we got it back to where we park it, I could not extend that jack. It turned out to be a poor ground. They use a light wire to ground the jack electrical components at each jack. I cleaned up the ground area, and ran a wire from the ground to the jack mount, firstly scaping off some paint to ensure a good ground, and used a stainless bolt with a lock nut. Using my electrical meter, I had continuity and it has worked fine since them. I added mudflaps behind the rear tires to protect against the buildup of crud around the electrical/hydraulic mechanisms.
Rick
Posted: 11:35 AM – Jun 09, 2013bob6801 wrote:Man I think I’ll save some money and keep leveling the old fashioned way. Bet it takes me 15 mins. longer but I save a lot of money and when I’m ready to go I can I do not have to call a company and ask how to get their system to work. And to think I was really interested in the purchase of one of these.I’m sorry if I hijacked this thread but wanted to comment on this post. I think the Bigfoot system is an excellent leveling system. Its not just a leveling system but also a way to jack up the entire coach to change a flat, inspect the suspension, bearings and brakes or to change out the tires safely and efficiently. Mine is 3 years old and has been used hundreds of times in 3 years of full time usage and have never had a problem with it. I have only seen a few posts about problems and mostly with the newer systems with two sensors. I for one would never own a coach without it. I think you will find most people are very happy with it. I do not work for Quadra , only a satisfied customer.
Chip
Posted: 1:28 PM – Jun 09, 2013falconhunter wrote:bob6801 wrote:Man I think I’ll save some money and keep leveling the old fashioned way. Bet it takes me 15 mins. longer but I save a lot of money and when I’m ready to go I can I do not have to call a company and ask how to get their system to work. And to think I was really interested in the purchase of one of these.I’m sorry if I hijacked this thread but wanted to comment on this post. I think the Bigfoot system is an excellent leveling system. Its not just a leveling system but also a way to jack up the entire coach to change a flat, inspect the suspension, bearings and brakes or to change out the tires safely and efficiently. Mine is 3 years old and has been used hundreds of times in 3 years of full time usage and have never had a problem with it. I have only seen a few posts about problems and mostly with the newer systems with two sensors. I for one would never own a coach without it. I think you will find most people are very happy with it. I do not work for Quadra , only a satisfied customer.
Chip
Thank you for your comments to be fair I guess I would have to give the company a chance to upgrade their sensors and then see how they are working. Mine is an older Carriage that I just purchased in Feb. used only once and has been in the shop ever since. I do want to get this in shape as it is going to be used as a full-time unit so I will reserve judgement for now. Thanks,
Posted: 4:06 PM – Jun 09, 2013Thanks Traveler & Falconhunter,
We initially tried unhooking the hot wire for 30 seconds and re-installing it and that didn’t work. After we’d tried everything else without success and he recommended calling Quadra (Rick) on Monday, he did suggest unhooking the hot wire again and leaving it off for 8 to 9 hours then try it again before Monday. I got up this morning and hooked the hot wire back up and everything appears to have reset. I powered it up and shut it down several times and all appears to be okay now. My concern now is what made it stop in the first place. My only conclusion is maybe when I raised the rear rams I may have held the retract & rear buttons down a couple of seconds too long after the limit switches had shut the rear rams off, causing it to trip. I will probably still call Rick @ Quadra in the morning just for peace of mind.JUST A NOTE: Even with the couple of minor issues we’ve experienced, I would still not be without the BigFoot System. I agree, it’s a large $$ investment, but I believe it’s the best money I’ve spent in a long time ( had it installed on our 07′ Carri-Lite three years ago at the Quadra Mfg. plant ).
Again, Thanks guys
B.W.Posted: 7:17 PM – Jun 09, 2013Interesting about the hot wire being unplugged for 8-9 hours. Shortly after getting our 2011 Cameo, I read of posts form several saying that they would open the control panel and see the panel lights on even though the battery is off. Yes, the panel is wired directly to the battery so the battery disconnect does not cut the power to the panel.
With that in mind and in an effort to conserve as much battery power when in storage, I started pulling the in-line fuse between the battery and the panel. I’m glad to know that doing so does not cause the system to loose it’s settings.
The only problem we have had with ours is the rear limit switches. Quadra sent us the new switches and spacers about 9 months after we took delivery. The only other time we have had a failure for a rear jack to fully retract was due to a dirt limit switch. I sprayed it with silicone and pushed the plunger up and down a few times and have not had a problem since.
I have some mud flaps from NAPA that I plan to install next week.
Thanks again to all who contribute their knowledge and experience on this site! PhillipPosted: 8:59 PM – Jun 09, 2013I have had similar issues to those stated in this thread several times when the battery voltage got low. Something about the low voltage sends the system into shock. I disconnected the battery for an hour or so (maybe longer), charged it up and all was well. A healthy, fully charged battery is essential with this system. The battery can be charged well enough to run lots of the other accessories but not the Bigfoot system.B.W.Gentry
Owner/Admin
2007 Carri-Lite XTRM5
Breckenridge, TX
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