- This topic has 0 replies, 1 voice, and was last updated 5 years, 10 months ago by
CLOC-Admin.
CLOC-Admin.- Topic
- CLOC-AdminI arrived at my destination on Wednesday after traveling with the power to the sensor disconnected. Upon arrival I plugged it up and pressed auto-level. The fore/aft worked perfect. This time the left side was too high.
The placement of the new reference levels I installed made it very easy to verify and correct.
I still think it should wooed correctly. PhillipPosted: 6:01 PM – Jan 18, 2015While at the Florida RV Super Show I was able to meet and chat extensively with Roy Trevino of Big Foot at the Lakeland, FL, location. What a nice guy!
I told him of the issue I’ve had and that others have had it, as well.
He said we have the best system and a great product on our rigs. He made no excuses for the problem and said it should ALWAYS work as designed.
He does not believe that it is a sensor issue. Nor does he think that anyone should have to unplug the sensor for travel each time.
Based on what I told him his only suggestion at this point is to check the ground wire. He said it is most likely connected to the frame which is painted or coated. He said a good ground has to attached to bare unpainted metal. His suggestion was for me to find the ground and make sure it is attached firmly to bare metal. If not, scrape the metal, reattach and then go from there.
On my 4 hour journey home today and over some really rough roads on I4 through Orlando, FL, I did not disconnect the sensor. When I unhitched at the storage lot and pressed AUTO, I did NOT get the nose dive. The rig leveled fine.
So I’m going to try the ground wire thing and go from there. Roy asked that I let him know and that if that did not take care of the issue once I have had the opportunity to try it.
If not, he said let him know and even I have to bring my rig to Lakeland, he said they would figure it out. He said that I deserve the system to work every time as advertised!
I’m pleased to have talked to him and really appreciated his confidence in the product and lack of excuses which is so common today. I will update as I have results to report. PhillipPosted: 10:21 PM – Mar 25, 2015Per my previous post, I did as Roy Trevino suggested and checked the ground wires in the front basement. As he suggested, I removed the wire and grounding block from the frame for each front jack and ground the paint off down to the bare metal. I used dielectric grease on the bare metal and reattached the wires.
Last week, I towed the rig on a 3 hour trip over some pretty bad roads. A lot of bouncing and such like I had experienced that previously sent the rig into a nose dive. Upon arrival at my destination and when I retuned home, the rig leveled perfectly both times. I hope that this continues to be a solution to what was very annoying. It sure is nice to unhitch and press the auto level and be done with it. PhillipPosted: 7:35 PM – Mar 27, 2015i’m having the same issues. We are parked for a month so i will work on it later. It’s really frustrating. The left side in auto level will tilt hard to the right and then read success.Posted: 9:05 AM – Aug 25, 2015jdpm wrote:Per my previous post, I did as Roy Trevino suggested and checked the ground wires in the front basement. As he suggested, I removed the wire and grounding block from the frame for each front jack and ground the paint off down to the bare metal. I used dielectric grease on the bare metal and reattached the wires.
Last week, I towed the rig on a 3 hour trip over some pretty bad roads. A lot of bouncing and such like I had experienced that previously sent the rig into a nose dive. Upon arrival at my destination and when I retuned home, the rig leveled perfectly both times. I hope that this continues to be a solution to what was very annoying. It sure is nice to unhitch and press the auto level and be done with it. PhillipWe are having the same problem as you had initially, rig won’t level properly when we arrive at a site. I manually level it, try it again after sitting a few hours, and it levels perfectly. Jim Armstrong told us the same about the “brain” being confused and that we could try installing a toggle switch to turn it off while we are moving. Just wanted to know if yours is now working correctly–
Posted: 10:11 AM – Aug 25, 2015I am having the same issue. About 50 % of the time, it works like a charm. Perfect level. The other 50 % it goes haywire. It have had the nosedive, the level but all 4 wheels off the ground and the fronts fully extended, front to back fine and the side to side is way off. Talking with Jim about a month ago, it seems that they are perplexed too and working on a solution. I am evidently on a list to test the solution as soon as it is found. I have tried most of the other “solutions”, but none have worked. I am on my 4th controller. We now try to auto level, if it doesn’t work we have a manual method that we are getting pretty good at.I agree that it should work every time and hopefully it will some day.
Mark
Posted: 4:08 PM – Aug 25, 2015vairman wrote:I am having the same issue. About 50 % of the time, it works like a charm. Perfect level. The other 50 % it goes haywire. It have had the nosedive, the level but all 4 wheels off the ground and the fronts fully extended, front to back fine and the side to side is way off. Talking with Jim about a month ago, it seems that they are perplexed too and working on a solution. I am evidently on a list to test the solution as soon as it is found. I have tried most of the other “solutions”, but none have worked. I am on my 4th controller. We now try to auto level, if it doesn’t work we have a manual method that we are getting pretty good at.I agree that it should work every time and hopefully it will some day.
Mark
Have you tried installing a toggle switch to shut off the power to the brain while you are driving? It would be a bit of a pain to have to do that, but it’s the only option Jim gave us except ordering a new “brain” at this time. We’re on the road traveling across country, so it’s not an option to get a new “brain” until we get back home in a couple of months.
Posted: 5:12 PM – Aug 25, 2015I was having some of the same problems last year. Would park and hit auto and it was always off, nose high. Thought i would shim the brain so that it would think it was level, but that did not seem to help. When I went back on the road a few months ago it has been working fine every time I use it. Just knock on wood for me and hope it keeps working.Ray
Posted: 5:37 PM – Aug 25, 2015slallen wrote:vairman wrote:I am having the same issue. About 50 % of the time, it works like a charm. Perfect level. The other 50 % it goes haywire. It have had the nosedive, the level but all 4 wheels off the ground and the fronts fully extended, front to back fine and the side to side is way off. Talking with Jim about a month ago, it seems that they are perplexed too and working on a solution. I am evidently on a list to test the solution as soon as it is found. I have tried most of the other “solutions”, but none have worked. I am on my 4th controller. We now try to auto level, if it doesn’t work we have a manual method that we are getting pretty good at.I agree that it should work every time and hopefully it will some day.
Mark
Have you tried installing a toggle switch to shut off the power to the brain while you are driving? It would be a bit of a pain to have to do that, but it’s the only option Jim gave us except ordering a new “brain” at this time. We’re on the road traveling across country, so it’s not an option to get a new “brain” until we get back home in a couple of months.
No, I have not installed the toggle switch but I have disconnected between stops and it still gave me the same problem. I am stationary for about 6 months. Hopefully, Quadra will come up with a solution by then.
Mark
Posted: 9:53 PM – Aug 25, 2015I have previously reported good luck since following the instruction of the FL Quadra rep. However, I have started to have the nose dive situation using auto level the last 2 trips.
So I thought again about the grounding instructions I was told about and remembered I had NOT done the same for the rear jacks.
Upon inspection, the area where the rear grounding screws/wires connected to the frame was filthy. Actually from the initial delivery from IN. My rig was pulled form the factory to FL in the winter through the snow and slush.
I installed rubber mud flaps on the LS right away just like I had on the Cameo so that does protect the rear jacks and keeps them clean as well as the area where the ground is connected.
So I took an air compressor hose and cleaned it up real well, removed the grounding block/screw, scarped the paint, applied dilectric grease, and reattached the wire/screw.
I can’t see that this makes a difference in the nose dive, however, when I did this to the front jacks the problem was remedied for a while.
I will see what happens Labor Day weekend.
in the meantime, I did level the rig perfectly some time ago then securely installed bubble levels inside the control panel. Therefore, when I have to level manually I can easily see exactly what I need to do.Posted: 7:54 PM – Sep 25, 2015UPDATE:
I did not go camping Labor Day weekend to see if anything has changed with the “Auto Nose Dive” Auto Level issue I have had in the past. The cleaning-up of the paint around the ground screws and connectors to the frame at the rear jacks did not help. I arrived at my location today, waited till the last step in setting up camp to press the auto level button. No change. The nose dive. Abort and go manual.
Has anyone found a solution to this? Calling Quadra does not seem to help. I have already replaced the sensor in the front basement….that helped for a while. Then it started again. Then after cleaning the paint from the frame ground wires in the forward basement helped for a while. That was per the suggestion of the Quadra guy in FL. Doing the same to the rear did not help either. So now what?
The FL Quadra rep that I spoke to at the Tampa show back in January insist that this should not be happening but I don’t know if I will have time to take the rig to him. I’m planning to give him a call next week and talk to him about it. I really miss not having the luxury of the auto level one step leveling. I never had this issue on the Cameo. Anyone found a solution?
Thanks, PhillipPosted: 1:46 PM – Sep 26, 2015jdpm wrote:UPDATE:
I did not camping Labor Day weekend to see if anything has changed with the “Auto Nose Dive” Auto Level issue I have had in the past. The cleaning-up of the ground screws and connectors to the frame did not help. I arrived at my location today, waited till the last step in setting up camp to press the auto level button. No change. The nose dive. Abort and go manual.
Has anyone found a solution to this? Calling Quadra does not seem to help. I have already replaced the sensor in the front basement….that helped for a while. Then it started again. Then after cleaning the paint frame ground wires in the forward basement helped for a while. Doing the same to the rear did not help. So now what?
The FL Quadra rep that I spoke to at the Tampa show back in January insist that this should not be happening but I don’t know if I will have time to take the rig to him. I’m planning to give him a call next week and talk to him about it. I really miss not having the luxury of the auto level one step leveling. I never had this issue on the Cameo. Anyone found a solution?
Thanks, PhillipPhillip,
I have had the same frustration. In speaking to Rick at Quadra, he tells me that they are working on a solution with no ETA. He noted that there are several of us on a list waiting for the solution. I have pretty much given up on the Autolevel. I just do it manually using a level in the coach. Not what I paid for but… I check in with Rick every month or so. If I get any info I will post it.
Mark
Posted: 2:09 PM – Sep 26, 2015Installing a toggle switch in line with the brain’s fuse, as Jim suggested, is working pretty well. Before leaving a campground, after raising the levelers, the toggle turns off all power to the brain. After arriving at a campground, the toggle switch is turned back on. I usually still raise the front manually, but the auto level is about 98% accurate. We will replace the brain when we return home, but will still probably continue using the toggle switch.By the way, Rick hasn’t worked at Quadra in quite some time. Jim Anderson handles all of the tech problems.
Posted: 2:19 PM – Sep 26, 2015slallen wrote:Installing a toggle switch in line with the brain’s fuse, as Jim suggested, is working pretty well. Before leaving a campground, after raising the levelers, the toggle turns off all power to the brain. After arriving at a campground, the toggle switch is turned back on. I usually still raise the front manually, but the auto level is about 98% accurate. We will replace the brain when we return home, but will still probably continue using the toggle switch.By the way, Rick hasn’t worked at Quadra in quite some time. Jim Anderson handles all of the tech problems.
Wow, I have been calling him Rick and he didn’t correct me. Oops
Posted: 2:42 PM – Sep 26, 2015vairman wrote:slallen wrote:Installing a toggle switch in line with the brain’s fuse, as Jim suggested, is working pretty well. Before leaving a campground, after raising the levelers, the toggle turns off all power to the brain. After arriving at a campground, the toggle switch is turned back on. I usually still raise the front manually, but the auto level is about 98% accurate. We will replace the brain when we return home, but will still probably continue using the toggle switch.By the way, Rick hasn’t worked at Quadra in quite some time. Jim Anderson handles all of the tech problems.
Wow, I have been calling him Rick and he didn’t correct me. Oops
LOL
Posted: 4:20 PM – Sep 26, 2015Interesting. I did not know that Rick left Quadra.
Personally, I think Quadra should be extending the warranty for their system since they know that this is a known issue. Has anyone at Quadra mentioned the continuation of new sensors and such since the system is not operating as advertised? I’m not one to squeal over everything but when things don’t work as advertised and they don’t seem to be blaming the coach manufacturer it seems they should be considering this for future sensors and such. Thanks for the update on the departure of Rick from Quadra and their investigation of a solution. Maybe I will call them next week and see what they have to say. I know they keep records and should be able to see that they sent me a new sensor some time ago. PhillipPosted: 4:48 PM – Sep 26, 2015Correction: It’s Jim Armstrong (not Anderson). He says they are working on it, but no solution yet. He’s really frustrated by this too. Do let us know if you find out anything new.Posted: 5:40 PM – Sep 26, 2015Sometimes the only answer to be had is “we’re working on it”. Not the best but at least they are trying. I’ve had a PayPal swipe card issue for over 2 years and yesterday they told me “they hope to have it corrected in 2016!”. It seems to be a part of life these days but I have to say just from my personal experience, I would believe Quadra saying they are working on it over PayPal but it is still frustrating.
I did check with Dutch to see if he had talked to anyone who had this issue but so far he hasn’t and & we have not experienced this issue ourselves. I’ll also try to do some checking next week when I get a better phone/internet signal and will report back if I can find something. Hugs, DiPosted: 9:19 AM – Sep 27, 2015Mine used to take a dive too. Seems to have healed itself as of late. I have no clue what could have changed. No help I know. I do take my time before starting the auto level since the main tech at Big Foot suggested to give the senors time to settle.Posted: 1:49 AM – Sep 29, 2015IMO, they over-engineered the leveling system. Rick used to say the leveling with the new sensor and control panel was very, very precise, which I have always felt was just too much precision. I mean, the original system that came on my coach was just fine, and did the job every time. Now, I have a remote, which I appreciate very much, and a key pad I can’t read in sunlight, and a trailer that as often as not, takes a nose dive rather than just simply leveling. And just how level does the dang thing need to be, anyway? I would argue that the solution is to desensitize the sensor. Pretty close was good enough.B.W.Gentry
Owner/Admin
2007 Carri-Lite XTRM5
Breckenridge, TX
- You must be logged in to reply to this topic.